TERMS & CONDITIONS

Effective Date: 06-09-2025

By using the services of Brandon Massage Oasis, you agree to the following terms and conditions. These terms govern your relationship with us regarding scheduling, payment, cancellations, and service delivery.

1. Booking and Payment

  • All appointments must be scheduled via our online booking system or in person.

  • Full payment is required at the time of booking.

  • We accept all major credit cards, Stripe, USA Payments, and cash.

  • Tips are accepted in cash or via credit card; therapists may indicate their preferred tipping method.

2. Cancellation and No-Show Policy

  • Appointments cancelled within 12 hours will incur a 50% charge.

  • Class cancellations must be made at least 24 hours in advance to retain eligibility for refund or rescheduling.

  • No-shows and late cancellations forfeit any fees paid.

  • All appointments must be scheduled via our online booking system or in person.

3. Health Information and Consent

  • Clients must complete intake, health history, and consent forms prior to service.

  • Services will not be rendered without informed consent.

  • Clients agree to disclose any relevant medical conditions to ensure safe and appropriate treatment.

4. Minors

  • Clients under 18 must be accompanied by a parent or guardian.

  • A parent or guardian must provide written consent for all services performed on minors.

5. Therapist Boundaries

  • All massage services are professional and therapeutic.

  • Any inappropriate behavior or language may result in immediate termination of the session and permanent banning from future services.

6. Liability Waiver

  • You understand that massage therapy is not a substitute for medical treatment and you release Brandon Massage Oasis and its therapists from liability for any injuries or conditions that may arise during or after the session.

7. Arbitration and Dispute Resolution

  • In the event of a dispute, both parties agree to resolve the matter through binding arbitration in Hillsborough County, Florida.

  • Clients waive the right to participate in a class action lawsuit or class-wide arbitration.

8. Changes to Terms

  • Brandon Massage Oasis reserves the right to update these Terms & Conditions at any time. Continued use of services after changes constitutes acceptance of the updated terms.


Contact Information: [813-716-8366] | [[email protected]] | [brandonmassageoasis.com]